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Privacy Policy

Privacy Policy – ParksideTech

Introduction

Our Privacy Policy applies to ParksideTech (collectively, "ParksideTech," "we" or "our"). This Privacy Policy does not apply to the websites of our business partners or any other third parties, even if their websites are linked from our site. We recommend reviewing the privacy statements of all other parties you interact with online.

By using our websites or doing business with us, you agree to this Privacy Policy, including our use of cookies.


Definitions

  • Business Partner: Any subcontractor, vendor, or other entity with whom we have an ongoing business relationship.

  • Personal Information: Information that identifies you, such as name, telephone number, and email address.


Information We Collect

We may request Personal Information when you:

  • Use our website(s)

  • Request quotes, services, downloads, or information

  • Place orders or register for events

  • Subscribe to newsletters or promotional emails

  • Contact us via forms or direct email

Types of Information Collected

  • Name, email, phone number, and business address

  • Credit card and billing info (for purchases)

  • Demographic and business information

  • Website activity (e.g., page views, clicks, search terms)

  • Browser and device info (e.g., IP address, browser type)

We may combine data collected across devices or from third-party sources to personalize your experience.


How We Use Personal Information

We use your information to:

  • Deliver requested services and support

  • Send communications and promotional offers

  • Coordinate with Business Partners to fulfill your requests

  • Improve our services and communications

  • Enforce terms and prevent fraud

  • Protect our websites, business, and users

Personal Information is stored and processed in the United States. Our Business Partners may store data in their respective locations.


Disclosing Personal Information

We may share your Personal Information with:

  • Business Partners: To fulfill your requests or provide support

  • Channel Partners: Including retailers, resellers, distributors, integrators, order fillers, and some sales agents for limited purposes

  • Legal Entities: When required by law or for fraud prevention

We do not disclose your Personal Information to third parties for their marketing purposes without your consent.


Text Messaging and Mobile Data Privacy

If you opt in to receive SMS (text) messages from ParksideTech:

  • We collect your mobile phone number and messaging consent solely to send you service alerts, updates, appointment reminders, or limited promotional communications.

  • Your mobile number and consent will not be shared, sold, rented, or disclosed to third parties, affiliates, resellers, retailers, or distributors for any marketing or promotional use.

  • SMS opt-in data is used strictly to communicate information related to ParksideTech’s services and will be safeguarded according to this Privacy Policy.

  • You can opt out at any time by replying "STOP" to an SMS message. Reply "HELP" for support or more information.

  • Message and data rates may apply. Message frequency varies.


Accessing Your Information

To review, correct, or request deletion of your Personal Information:


Communication Preferences and Marketing

You can manage your marketing preferences:

  • Opt in or out of communications

  • Request to be removed from mailing lists

Please allow up to 10 business days for email preference updates. Due to promotional scheduling, you may still receive marketing messages for a short time after making your request.


Data Security

We take reasonable steps to protect your data, including:

  • Encryption of sensitive data

  • Physical and system access controls

  • Partner compliance with security standards

  • Data destruction where required by law


Children’s Privacy

We do not knowingly collect data from individuals under 18 without parental or guardian consent. If we discover such data has been collected in error, we will delete it promptly.


Cookies and Web Beacons

We use first-party and third-party cookies to:

  • Sign you into services

  • Personalize your online experience

  • Track usage across devices

You can accept or decline cookies using your browser settings. Disabling cookies may affect functionality of some site features.


Do Not Track Signals

We do not currently respond to "Do Not Track" browser settings. We will update this policy if that changes in the future.


Pixel Tags and Tracking Technologies

We use pixel tags, clear GIFs, tracking links, and similar technologies to:

  • Understand email and website engagement

  • Measure ad performance and relevance

  • Tailor content based on your interests

These technologies may be used with your Personal Information to enhance your experience.


Third-Party Links

Our websites may include links to third-party websites. ParksideTech is not responsible for the privacy practices or content of those websites. We recommend reviewing their policies directly.


Changes to This Policy

We may update this Privacy Policy periodically. If any material changes are made, we will revise this document and update the effective date below. We encourage you to review it regularly.

Revision Date: 7 July 2025

Simplify your IT operations with our vendor management services. We handle all aspects of vendor relations, from negotiations and contract management to performance monitoring and issue resolution. By managing your technology vendors, we ensure you receive the best terms and services, allowing you to focus on your core business activities.

Prepare for the unexpected with our disaster recovery and business continuity planning services. We develop and implement comprehensive plans to ensure your business can quickly recover from disasters and continue operations with minimal downtime. Our solutions include regular testing, data backup, and recovery strategies, providing peace of mind that your business is resilient and prepared.

Stay compliant with industry regulations with our comprehensive compliance management services. We help businesses navigate complex regulatory landscapes, including HIPAA, GDPR, and PCI-DSS. Available to complete compliance audits, risk assessments, and policy development.

Safeguard your business with our advanced cybersecurity services, designed to protect against evolving threats. Our solutions include Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR), and proactive threat hunting. These services provide continuous monitoring, real-time threat detection, and swift incident response, ensuring your business is protected from sophisticated cyber-attacks.

Quarterly Security Training for employees

Enhance your business with our Virtual CIO services, providing expert guidance on aligning technology with your strategic goals. Our vCIOs work closely with your leadership team to develop a comprehensive IT roadmap, manage IT budgets, and oversee technology initiatives. With our vCIO services, you can ensure that your IT investments are strategic, cost-effective, and support your long-term business objectives.

Monthly meeting

  1. Incident and Problem Management: Discuss any incidents or recurring problems from the past month, including their resolution and any ongoing issues that need attention
  2. Security Updates: Review the current security posture, including updates on any security incidents, vulnerability assessments, and threat detection activities.
  3. Strategic Initiatives: Update on the progress of strategic IT initiatives and projects, such as digital transformation efforts, new technology implementations, or infrastructure upgrades​
  4. Budget Review: Examine the IT budget, including actual spending versus budgeted amounts. Discuss any variances and their implications.
  5. Business Goals: Align IT activities and projects with the overall business goals. Discuss how IT can support new business initiatives, improve efficiency, or create competitive advantages​
  6. Current Projects: Review the status of ongoing IT projects, including timelines, milestones, and any risks or issues that need to be addressed.
Discuss how managed services can help you today!
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