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Managed IT Service Plans


Compassion - Urgency - Professionalism

 
  •  Remote Helpdesk Support
  •  Onsite Support (Same-day in Most Cases)
  •  Managed IT Services Plan
  •  IT Security – Antivirus – Ransomware Protection
  •  Hourly Support Assistance
  •  Network or Fiber Cable Repair/ Installation
  •  Cloud Services (Azure, Microsoft 365, G Suite, AWS)
  •  Backup and Recovery
  •  Network, Server, Computer, Software Purchases
  •  Website – VPS – Colocation Hosting (Datacenter Services)
  •  Upgrade and Migration Services
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Managed IT Services

What are the Benefits of ParksideTech Managed IT Services?

Our managed IT service plans are meant to scale and meet the needs of your business. Our top to bottom IT service plans includes expert-level support, on-site or remote IT Management, 24×7 remote Help Desk support, Cloud-based tools and technologies, and Information Security solutions.

co managed IT
  • Predictable Costs for Managed IT Services
    Month to month pricing and no contracts
  • Flexibility to Scale Up or Down
    Our IT Support plans allow you to change based on the needs of your business.
  • Fully Managed or Co-Managed
    You choose! Leave all of your IT services to our team, or we can work right alongside you in-house IT person.
  • Unlimited 24x7x365 Support
    Receive access to our IT support desk with certified professionals whenever you need it as part of our managed IT support plan.

Proactive Managed IT Plans

Plan 0

$220 /Month

  • 24/7 IT Support
  • Email and Phone System Support
  • Desktop / Laptop / Mobile Support
  • Standard Cloud Services Support
    Office 365, G Suite, Dropbox, Teams, Slack, SharePoint
  • Network Support
  • Remote Monitoring and Management
  • Computer Security Management
  • Server Monitoring and Updates Management
  • Backup Monitoring / Management
  • Application Management
    (Active Directory, QuickBooks, Timesheets, Shared Drives)
  • Active Directory Policy Management
  • Asset Management
  • Enterprise Cloud Management and Support
  • Cloud Server Monitoring and Management (Azure, AWS, Google)
  • 0 Servers Managed Per Month
    (Physical, VM or Cloud Instance)
  • 2 Included Advanced Support Hours
  • Unlimited Employees

Plan 1

$550 /Month

  • 24/7 IT Support
  • Email and Phone System Support
  • Desktop / Laptop / Mobile Support
  • Remote Monitoring and Management
  • Standard Cloud Services Support
    Office 365, G Suite, Dropbox, Teams, Slack, SharePoint
  • Network Management
  • Computer Security Management
  • Server Monitoring and Updates Management
  • Backup Monitoring / Management
  • Application Management
    (Active Directory, QuickBooks, Timesheets, Shared Drives)
  • Active Directory Policy Management
  • Asset Management
  • Enterprise Cloud Management and Support
  • Cloud Server Monitoring and Management (Azure, AWS, Google)
  • 1 Servers Managed Per Month
    (Physical, VM or Cloud Instance)
  • 4 Included Advanced Support Hours
  • Unlimited Employees

Plan 2

$880 /Month

  • 24/7 IT Support
  • Email and Phone System Support
  • Desktop / Laptop / Mobile Support
  • Remote Monitoring and Management
  • Standard Cloud Services Support
    Office 365, G Suite, Dropbox, Teams, Slack, SharePoint
  • Network Management
  • Computer Security Management
  • Server Monitoring and Updates Management
  • Backup Monitoring / Management
  • Application Management
    (Active Directory, QuickBooks, Timesheets, Shared Drives)
  • Active Directory Policy Management
  • Asset Management
  • Enterprise Cloud Management and Support
  • Cloud Server Monitoring and Management (Azure, AWS, Google)
  • 3 Servers Managed Per Month
    (Physical, VM or Cloud Instance)
  • 6 Included Advanced Support Hours
  • Unlimited Employees
Popular

Plan 3

$1100 /Month

  • 24/7 IT Support
  • Email and Phone System Support
  • Desktop / Laptop / Mobile Support
  • Remote Monitoring and Management
  • Standard Cloud Services Support
    Office 365, G Suite, Dropbox, Teams, Slack, SharePoint
  • Network Management
  • Computer Security Management
  • Server Monitoring and Updates Management
  • Backup Monitoring / Management
  • Application Management
    (Active Directory, QuickBooks, Timesheets, Shared Drives)
  • Active Directory Policy Management
  • Asset Management
  • Enterprise Cloud Management and Support
  • Cloud Server Monitoring and Management (Azure, AWS, Google)
  • 5 Servers Managed Per Month
    (Physical, VM or Cloud Instance)
  • 8 Included Advanced Support Hours
  • Unlimited Employees
  • Advanced Cybersecurity Services
  • Disaster Recovery and Business Continuity Planning
  • Vendor Management

Plan 4

$1650 /Month

  • 24/7 IT Support
  • Email and Phone System Support
  • Desktop / Laptop / Mobile Support
  • Remote Monitoring and Management
  • Standard Cloud Services Support
    Office 365, G Suite, Dropbox, Teams, Slack, SharePoint
  • Network Management
  • Computer Security Management
  • Server Monitoring and Updates Management
  • Backup Monitoring / Management
  • Application Management
    (Active Directory, QuickBooks, Timesheets, Shared Drives)
  • Active Directory Policy Management
  • Asset Management
  • Enterprise Cloud Management and Support
  • Cloud Server Monitoring and Management (Azure, AWS, Google)
  • 10 Servers Managed Per Month
    (Physical, VM or Cloud Instance)
  • 10 Included Advanced Support Hours
  • Unlimited Employees
  • Advanced Cybersecurity Services
  • Compliance Management
  • Disaster Recovery and Business Continuity Planning
  • Vendor Management

Plan 5

$2750 /Month

  • 24/7 IT Support
  • Email and Phone System Support
  • Desktop / Laptop / Mobile Support
  • Remote Monitoring and Management
  • Standard Cloud Services Support
    Office 365, G Suite, Dropbox, Teams, Slack, SharePoint
  • Network Management
  • Computer Security Management
  • Server Monitoring and Updates Management
  • Backup Monitoring / Management
  • Application Management
    (Active Directory, QuickBooks, Timesheets, Shared Drives)
  • Active Directory Policy Management
  • Asset Management
  • Enterprise Cloud Management and Support
  • Cloud Server Monitoring and Management (Azure, AWS, Google)
  • 25 Servers Managed Per Month
    (Physical, VM or Cloud Instance)
  • 15 Included Advanced Support Hours
  • Unlimited Employees
  • Virtual CIO Services
  • Advanced Cybersecurity Services
  • Compliance Management
  • Disaster Recovery and Business Continuity Planning
  • Vendor Management

Additional Fees

Once you reach the number of Advanced Support Hours for your Plan, any additional hours needed to complete any new or existing tasks are billed at a standard hourly rate. All hourly fees include travel time. Monthly server work included with the Monthly Plans is based on remote management. If onsite service is necessary, or if remote management is not possible, the Business Hours Support rate will be used. Support requests are handled by logging in to your ParksideTech account: https://manage.parksidetech.com.

Your IT team for a fraction of the cost of an “IT GUY.”

Normal Hourly Rate $140

Afterhours/ Emergency $175

Unleash Your Business Potential with ParksideTech IT Services

At ParksideTech IT Services, we understand that your business’s success hinges on the seamless operation of technology. As the top-rated Managed IT Services provider in Phoenix, Arizona, we are committed to unlocking your technology’s full potential, ensuring your business runs smoothly and efficiently.

Why Choose ParksideTech IT Services?

1. Managed IT Services Excellence:

Leverage our expertise as a Managed IT Service Provider (MSP) to benefit your company. Our dedicated team provides on-site and remote support for computers, servers, networks, and all your technology needs. We specialize in assisting small to medium-sized businesses with cloud computing, consulting services, and becoming your trusted technology partner.

2. Comprehensive IT Support:

Our IT support services cover a wide range of areas, including workstations, servers, networking, email, 24/7/365 monitoring, cybersecurity, offsite data backup, internet and Wi-Fi, disaster recovery, regulatory compliance, virtualization, hosting, antivirus, VoIP, phones, low voltage wiring, and IT consulting.

3. Outsourced Yet Local IT Services:

Experience the benefits of outsourcing your IT services to ParksideTech. Our fast and reliable IT services surpass the capabilities of in-house IT technicians. Entrust your network, cybersecurity, and technology decisions to our experienced professionals, avoiding costly mistakes and ensuring you reach your business goals.

4. All-Inclusive IT Service Agreements:

Schedule a FREE network assessment to identify gaps in your current technology coverage. Our all-inclusive service agreements provide around-the-clock monitoring and off-site data backups to prevent unnecessary downtime. We tailor agreements to your unique needs, ensuring prompt response times and proactive maintenance.

5. Customer-Focused Approach:

Our friendly and experienced IT technicians excel not only in enterprise technology services but also in providing outstanding customer service. Say goodbye to the dread of calling your IT support. We understand the frustration of malfunctioning computers and strive to provide a personalized, respectful experience. Our commitment to customer satisfaction has resulted in long-term client relationships that span over a decade.

Phoenix’s Trusted IT Services Partner

Located in the heart of Phoenix, Arizona, ParksideTech IT Services is proud to support the diverse IT needs of businesses in the Phoenix metro area. As the capital of Arizona with a population exceeding 1.6 million, Phoenix is a vibrant hub of cultural attractions and business opportunities. Let us be your outsourced Chief Technology Officer, ensuring your technology works for you, not the other way around.

Ready to experience top-tier IT services? Contact ParksideTech IT Services today and witness the difference of having a reliable, experienced, and customer-focused IT partner by your side. Unleash the potential of your technology with ParksideTech IT Services – where excellence meets efficiency.

Networking service worker portrait. network engineer administrator with tablet computer checking server hardware equipment of data center

Need IT Support? Call (480) 757-8350 or use the form below.

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We Take A Proactive Approach To Monitoring Your Systems And Respond Immediately To Any Needs You Have.

Take Our IT Support Assessment Quiz

Take this 2-minute quiz to assess your current IT service needs and review IT management best practices.

Simplify your IT operations with our vendor management services. We handle all aspects of vendor relations, from negotiations and contract management to performance monitoring and issue resolution. By managing your technology vendors, we ensure you receive the best terms and services, allowing you to focus on your core business activities.

Prepare for the unexpected with our disaster recovery and business continuity planning services. We develop and implement comprehensive plans to ensure your business can quickly recover from disasters and continue operations with minimal downtime. Our solutions include regular testing, data backup, and recovery strategies, providing peace of mind that your business is resilient and prepared.

Stay compliant with industry regulations with our comprehensive compliance management services. We help businesses navigate complex regulatory landscapes, including HIPAA, GDPR, and PCI-DSS. Available to complete compliance audits, risk assessments, and policy development.

Safeguard your business with our advanced cybersecurity services, designed to protect against evolving threats. Our solutions include Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR), and proactive threat hunting. These services provide continuous monitoring, real-time threat detection, and swift incident response, ensuring your business is protected from sophisticated cyber-attacks.

Quarterly Security Training for employees

Enhance your business with our Virtual CIO services, providing expert guidance on aligning technology with your strategic goals. Our vCIOs work closely with your leadership team to develop a comprehensive IT roadmap, manage IT budgets, and oversee technology initiatives. With our vCIO services, you can ensure that your IT investments are strategic, cost-effective, and support your long-term business objectives.

Monthly meeting

  1. Incident and Problem Management: Discuss any incidents or recurring problems from the past month, including their resolution and any ongoing issues that need attention
  2. Security Updates: Review the current security posture, including updates on any security incidents, vulnerability assessments, and threat detection activities.
  3. Strategic Initiatives: Update on the progress of strategic IT initiatives and projects, such as digital transformation efforts, new technology implementations, or infrastructure upgrades​
  4. Budget Review: Examine the IT budget, including actual spending versus budgeted amounts. Discuss any variances and their implications.
  5. Business Goals: Align IT activities and projects with the overall business goals. Discuss how IT can support new business initiatives, improve efficiency, or create competitive advantages​
  6. Current Projects: Review the status of ongoing IT projects, including timelines, milestones, and any risks or issues that need to be addressed.