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What Do Managed It Services Include?
We have a team of IT professionals ready to support you with all your tech needs. We support a wide variety of systems and respond to any issues or needs on the same day. Whatever IT situation you are in, and regardless of whether you’re in Phoenix, Tempe, Scottsdale, Mesa, Chandler, Peoria, Goodyear or anywhere else in the Valley, we are here to offer guidance and support.
Does Your Business Need Support Today?
IT should give you freedom from the headaches and allow your business to grow, not slow it down. As one of the top managed IT support services providers in Phoenix and all across Arizona, ParksideTech helps make sure your business has a competitive advantage by managing the technology that is essential to the success of your business. Our Managed IT services are tailored to meet your needs, from remote monitoring systems, Office 365 support, and IT security, ParksideTech will provide your business with industry-leading IT support services.
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What are the Benefits of ParksideTech Managed IT Services?
Our managed IT service plans are meant to scale and meet the needs of your business. Our top to bottom IT service plans includes expert-level support, on-site or remote IT Management, 24×7 remote Help Desk support, Cloud-based tools and technologies, and Information Security solutions.
Proactive Managed IT Plans
| IT Service Features | Plan 0 | Plan 1 | Plan 2 | Plan 3 | Plan 4 | Plan 5 |
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| Access to a TEAM of 24/7 IT Support Professionals |  |
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| Support and Management of Company Email and Phone Systems | |
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| Desktop / Laptop / Mobile Support | |
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| Remote Monitoring and Management of All Devices | |
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| Standard Cloud Services Support Office 365, G Suite, Dropbox, Teams, Slack, SharePoint |
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| Network Management (WiFi, Firewalls, VPN, etc.) | — | |
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| Computer Security Management – AntiVirus, Malware, Spam Filtering | — | |
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| Server Monitoring and Updates Management | — | |
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| Backup Monitoring / Management | — | |
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| Application Management (Active Directory, QuickBooks, Timesheets, Shared Drives, Etc.) |
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| Active Directory Policy Management | — | |
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| Asset Management | — | — | — | |
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| Enterprise Cloud Management and Support Office 365, G Suite, Dropbox, Teams, Slack, SharePoint |
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| Cloud Server Monitoring and Management (Azure, AWS, Google) | — | — | — | — | |
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| Servers Managed Per Month (Physical, VM or Cloud Instance) | 0 | 1 | 3 | 5 | 10 | 25 |
| Included Advanced Support Hours | 2 | 4 | 6 | 8 | 10 | 15 |
| Unlimited Employees | |
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| Monthly Rate | $200 | $500 | $800 | $1000 | $1500 | $2500 |
Once you reach the number of Advanced Support Hours for your Plan, any additional hours needed to complete any new or existing tasks are billed at a standard hourly rate. All hourly fees include travel time. Monthly server work included with the Monthly Plans is based on remote management. If onsite service is necessary, or if remote management is not possible, the Business Hours Support rate will be used. Support requests are handled by logging in to your ParksideTech account: https://manage.parksidetech.com.
Your IT team for a fraction of the cost of an “IT GUY”
Our Partners
Building and earning trust as a managed IT solutions provider means partnering with companies that offer “best-in-class” products and services.
