IT Service Plans

Free On-site IT Assessments - All Services Are Month-to-Month

Proactive Managed IT Plans

IT Service FeaturesPlan 0Plan 1Plan 2Plan 3Plan 4Plan 5
Access to a TEAM of 24/7 IT Support Professionalsincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmark
Support and Management of Company Email and Phone Systemsincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmark
Desktop / Laptop / Mobile Supportincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmark
Remote Monitoring and Management of All Devicesincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmark
Standard Cloud Services Support
Office 365, G Suite, Dropbox, Teams, Slack, SharePoint
included checkmarkincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmark
Network Management (WiFi, Firewalls, VPN, etc.)included checkmarkincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmark
Computer Security Management – AntiVirus, Malware, Spam Filteringincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmark
Server Monitoring and Updates Managementincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmark
Backup Monitoring / Managementincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmark
Application Management
(Active Directory, QuickBooks, Timesheets, Shared Drives, Etc.)
included checkmarkincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmark
Active Directory Policy Managementincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmark
Asset Managementincluded checkmarkincluded checkmarkincluded checkmark
Enterprise Cloud Management and Support
Office 365, G Suite, Dropbox, Teams, Slack, SharePoint
included checkmarkincluded checkmark
Cloud Server Monitoring and Management (Azure, AWS, Google)included checkmarkincluded checkmark
Servers Managed Per Month (Physical, VM or Cloud Instance)01351025
Included Advanced Support Hours24681015
Unlimited Employeesincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmarkincluded checkmark
Monthly Rate$200$500$800$1000$1500$2500

What do Managed IT Services include?

We have a team of IT professionals ready to support you with all of your tech needs. We support a wide variety of systems and respond to any issues or needs on the same day. Whatever IT situation you are in, and regardless of whether you’re in Phoenix, Tempe, Scottsdale, Mesa, Chandler, Peoria, Goodyear or anywhere else in the Valley, we are here to offer guidance and support.

Our IT Services Support plans cover the following:

  • Laptop, Desktop, POS Support and Management
  • Computer and Software Upgrades
  • Antivirus / Antimalware Management and Clean Up
  • Asset Inventory and License Management
  • Hardware and Software Purchases
  • Custom Software Upgrades
  • QuickBooks Support
  • Cloud Management – Setup and Support (Office365, G Suite, Azure, AWS, Google Cloud)
  • WiFi Setup and Management
  • Backup Management
  • Support and management of communication systems email, phone systems, internal employee chat systems
  • Automatic Windows/ Mac Updates
  • Server Management (Active Directory, QuickBooks, timesheets, shared drives) – Onsite or Hosted in a data center
  • Office network cable installation
  • New office installations and office moves
  • Printer and scanner support
  • Physical security – Badge access and camera systems

Additional Fees

Once you reach the number of Advanced Support Hours for your Plan, any additional hours needed to complete any new or existing tasks are billed at a standard hourly rate. All hourly fees include travel time. Monthly server work included with the Monthly Plans is based on remote management. If onsite service is necessary, or if remote management is not possible, the Business Hours Support rate will be used. Support requests are handled by logging in to your ParksideTech account: https://manage.parksidetech.com.

  • Additional 4 hour blocks can be added to any plan: $450/ Mo.
  • Business Hours Advanced Support: $125 / hour (billed in 15 minute increments)
  • After Hours Emergency Support: $175 / hour (billed in 1 hour increments)

Your IT team for a fraction of the cost of an “IT GUY”

We take a proactive approach to monitoring your systems and respond immediately to any needs you have.

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    Our Partners

    Building and earning trust as a managed IT solutions provider means partnering with companies that offer “best-in-class” products and services.