IT Services for Your Business


Compassion - Urgency - Professionalism

 
  •  Remote Helpdesk Support
  •  Onsite Support (Same-day in Most Cases)
  •  Managed IT Services Plan
  •  IT Security – Antivirus – Ransomware Protection
  •  Hourly Support Assistance
  •  Network or Fiber Cable Repair/ Installation
  •  Cloud Services (Azure, Microsoft 365, G Suite, AWS)
  •  Backup and Recovery
  •  Network, Server, Computer, Software Purchases
  •  Website – VPS – Colocation Hosting (Datacenter Services)
  •  Upgrade and Migration Services

Your IT TEAM for a fraction of the cost of an “IT GUY”

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Unleash Your Business Potential with ParksideTech IT Services

At ParksideTech IT Services, we understand that your business’s success hinges on the seamless operation of technology. As the top-rated Managed IT Services provider in Phoenix, Arizona, we are committed to unlocking your technology’s full potential, ensuring your business runs smoothly and efficiently.

Why Choose ParksideTech IT Services?

1. Managed IT Services Excellence:

Leverage our expertise as a Managed IT Service Provider (MSP) to benefit your company. Our dedicated team provides on-site and remote support for computers, servers, networks, and all your technology needs. We specialize in assisting small to medium-sized businesses with cloud computing, consulting services, and becoming your trusted technology partner.

2. Comprehensive IT Support:

Our IT support services cover a wide range of areas, including workstations, servers, networking, email, 24/7/365 monitoring, cybersecurity, offsite data backup, internet and Wi-Fi, disaster recovery, regulatory compliance, virtualization, hosting, antivirus, VoIP, phones, low voltage wiring, and IT consulting.

3. Outsourced Yet Local IT Services:

Experience the benefits of outsourcing your IT services to ParksideTech. Our fast and reliable IT services surpass the capabilities of in-house IT technicians. Entrust your network, cybersecurity, and technology decisions to our experienced professionals, avoiding costly mistakes and ensuring you reach your business goals.

4. All-Inclusive IT Service Agreements:

Schedule a FREE network assessment to identify gaps in your current technology coverage. Our all-inclusive service agreements provide around-the-clock monitoring and off-site data backups to prevent unnecessary downtime. We tailor agreements to your unique needs, ensuring prompt response times and proactive maintenance.

5. Customer-Focused Approach:

Our friendly and experienced IT technicians excel not only in enterprise technology services but also in providing outstanding customer service. Say goodbye to the dread of calling your IT support. We understand the frustration of malfunctioning computers and strive to provide a personalized, respectful experience. Our commitment to customer satisfaction has resulted in long-term client relationships that span over a decade.

Managed IT Services

What are the Benefits of ParksideTech Managed IT Services?

Our managed IT service plans are meant to scale and meet the needs of your business. Our top to bottom IT service plans includes expert-level support, on-site or remote IT Management, 24×7 remote Help Desk support, Cloud-based tools and technologies, and Information Security solutions.

co managed IT
  • Predictable Costs for Managed IT Services
    Month to month pricing and no contracts
  • Flexibility to Scale Up or Down
    Our IT Support plans allow you to change based on the needs of your business.
  • Fully Managed or Co-Managed
    You choose! Leave all of your IT services to our team, or we can work right alongside you in-house IT person.
  • Unlimited 24x7x365 Support
    Receive access to our IT support desk with certified professionals whenever you need it as part of our managed IT support plan.

Phoenix’s Trusted IT Services Partner

Located in the heart of Phoenix, Arizona, ParksideTech IT Services is proud to support the diverse IT needs of businesses in the Phoenix metro area. As the capital of Arizona with a population exceeding 1.6 million, Phoenix is a vibrant hub of cultural attractions and business opportunities. Let us be your outsourced Chief Technology Officer, ensuring your technology works for you, not the other way around.

Ready to experience top-tier IT services? Contact ParksideTech IT Services today and witness the difference of having a reliable, experienced, and customer-focused IT partner by your side. Unleash the potential of your technology with ParksideTech IT Services – where excellence meets efficiency.

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Proactive Managed IT Plans

IT Service Features Plan 0 Plan 1 Plan 2 Plan 3 Plan 4 Plan 5
Access to a TEAM of 24/7 IT Support Professionals included checkmark included checkmark included checkmark included checkmark included checkmark included checkmark
Support and Management of Company Email and Phone Systems included checkmark included checkmark included checkmark included checkmark included checkmark included checkmark
Desktop / Laptop / Mobile Support included checkmark included checkmark included checkmark included checkmark included checkmark included checkmark
Remote Monitoring and Management of All Devices included checkmark included checkmark included checkmark included checkmark included checkmark included checkmark
Standard Cloud Services Support
Office 365, G Suite, Dropbox, Teams, Slack, SharePoint
included checkmark included checkmark included checkmark included checkmark included checkmark included checkmark
Network Management (WiFi, Firewalls, VPN, etc.) included checkmark included checkmark included checkmark included checkmark included checkmark
Computer Security Management – AntiVirus, Malware, Spam Filtering included checkmark included checkmark included checkmark included checkmark included checkmark
Server Monitoring and Updates Management included checkmark included checkmark included checkmark included checkmark included checkmark
Backup Monitoring / Management included checkmark included checkmark included checkmark included checkmark included checkmark
Application Management
(Active Directory, QuickBooks, Timesheets, Shared Drives, Etc.)
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Active Directory Policy Management included checkmark included checkmark included checkmark included checkmark included checkmark
Asset Management included checkmark included checkmark included checkmark
Enterprise Cloud Management and Support
Office 365, G Suite, Dropbox, Teams, Slack, SharePoint
included checkmark included checkmark
Cloud Server Monitoring and Management (Azure, AWS, Google) included checkmark included checkmark
Servers Managed Per Month (Physical, VM or Cloud Instance) 0 1 3 5 10 25
Included Advanced Support Hours 2 4 6 8 10 15
Unlimited Employees included checkmark included checkmark included checkmark included checkmark included checkmark included checkmark
             

Additional Fees

Once you reach the number of Advanced Support Hours for your Plan, any additional hours needed to complete any new or existing tasks are billed at a standard hourly rate. All hourly fees include travel time. Monthly server work included with the Monthly Plans is based on remote management. If onsite service is necessary, or if remote management is not possible, the Business Hours Support rate will be used. Support requests are handled by logging in to your ParksideTech account: https://manage.parksidetech.com.

Your IT team for a fraction of the cost of an “IT GUY”

Our Partners

Building and earning trust as a managed IT solutions provider means partnering with companies that offer “best-in-class” products and services.