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How can we help with managed IT services


We handle the daily IT support tasks alongside your employees, such as troubleshooting, software upgrades, data backup, etc., while your own IT personnel concentrates on high-level, strategic IT issues and planning.


We can help you streamline all IT services to make sure that everything runs smoothly at all locations if your business has in-house IT employees in the corporate office but requires a dependable solution for remote branch sites.


We can also assist if your organization's internal IT staff manages all day-to-day duties but needs outside counsel on its broader IT strategy. To keep you current, our professionals have decades of experience in all things IT.

Our Managed IT Services

ParskideTech will provide you with the IT services your business needs to ensure you have greater control of your network and reduced operating costs. Managing your own IT services can be a daunting chore, especially if you don’t know what you’re doing. Our team takes that chore away, so you can focus on the core work your business has to offer. With the help of our managed IT services, your staff will be more productive, more secure, and have a more consistent experience. Our proactive approach to managed IT support ensures that our clients will have access to everything they need and won’t pay for any unnecessary services along the way. We offer flexible pricing and NO CONTRACTS to create a tailored approach with maximum value for each client.

IT Security

From phishing emails to ransomware, server exploits to network vulnerabilities, not having a comprehensive security strategy can severely impact the success and viability of your business. Your office has locks and a security system, and the online components of your business need the same levels of protection — if not more.

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IT Service Plans

IT support should give you freedom from the headaches and allow your business to grow, not slow it down. As one of the top managed IT support services providers in Phoenix and across Arizona, ParksideTech helps make sure your business has a competitive advantage by managing the technology that is essential to the success of your business.

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IT Support

In today’s age of technology, a small business shouldn’t have to budget for IT repairs and updates on an hourly basis – standard IT support can be unpredictable. With our easy-to-understand monthly flat-rate plans, there’s no cap on the number of phone calls, emails, or requests you submit to ParksideTech.

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Network Cabling

Our certified Phoenix technicians are experienced in installing and providing technical support for your local Arizona-based small business. As network cabling specialists we deliver quality network cabling solutions to companies throughout the valley.

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Office 365

Our experienced technicians are here to provide the tools you need to implement one of the most widely used platforms for a small business. Microsoft 365 is the productivity cloud that brings together best-in-class Office apps with powerful cloud services, device management, and advanced security.

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Offsite Backups

Protect your business and your most valuable asset — your data — from potential disaster. ParksideTech’s Cloud Off-Site Backup Solutions offers continuous, automatic, and secure backup of all of your most important data.

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Frequently Asked Questions

Managed IT services are tasks performed by a third party, typically in the field of business information technology services. In order to reduce costs, enhance service quality, or free up internal teams to work on responsibilities that are unique to their company, one option is to delegate general responsibilities to an expert using the managed IT services model.

IT services refer to a range of technology-related services that businesses can utilize to support their daily operations. These services may include hardware and software installation, network design and maintenance, cybersecurity, data backup and recovery, cloud computing, and other technology-related services. IT services may be provided by an internal IT department or an external vendor.

Managed IT services, on the other hand, are a specific type of IT service where a third-party provider takes over the responsibility of managing and monitoring a company’s IT systems. This involves outsourcing the day-to-day management of IT infrastructure, including servers, networks, storage, and applications, to a specialized provider. Managed IT service providers typically offer a range of services, including proactive monitoring, maintenance, troubleshooting, and helpdesk support.

The key difference between IT services and managed IT services is the level of involvement and responsibility of the service provider. In the case of IT services, the provider offers specific technology-related services that may be purchased on a per-project or ongoing basis. In contrast, managed IT services are typically offered as a comprehensive ongoing service, where the provider assumes the responsibility of managing and maintaining the IT infrastructure on behalf of the client.

Managed IT services provide a range of technology-related services to businesses that need ongoing IT support but do not want to manage their own IT department. These services typically include:

  • Proactive monitoring and maintenance: Managed IT service providers will monitor a client’s IT systems around the clock, proactively identifying and addressing any potential issues before they become major problems.
  • Helpdesk support: Managed IT service providers offer helpdesk support to assist clients with any technology-related issues or questions.
  • Network and infrastructure management: Managed IT service providers will manage a client’s IT infrastructure, including servers, storage, and network devices, to ensure they are running smoothly and efficiently.
  • Cybersecurity: Managed IT service providers will provide a range of cybersecurity services to protect a client’s IT systems from cyber threats such as viruses, malware, and hackers.
  • Cloud computing: Managed IT service providers can help clients transition to cloud computing, which involves storing and accessing data and applications over the internet.

Managed IT services provide a comprehensive solution for businesses that need ongoing IT support and want to outsource the responsibility of managing and maintaining their IT systems to a specialized provider.

There are several reasons why a business might need a managed IT services provider:

  1. Access to specialized expertise: Managed IT service providers have a team of experts who are trained and experienced in various technology-related areas. This allows businesses to access specialized expertise that they may not have in-house, without the expense of hiring full-time staff.
  2. Cost savings: Managed IT services can be more cost-effective than maintaining an internal IT department. Businesses can save on the cost of hiring and training staff, as well as on the cost of purchasing and maintaining technology infrastructure.
  3. Scalability: Managed IT services can be scaled up or down based on a business’s needs. This allows businesses to easily adjust their IT resources as their needs change, without the expense of purchasing and implementing new technology infrastructure.
  4. Increased uptime: Managed IT service providers offer proactive monitoring and maintenance, which helps to prevent downtime and minimize the impact of any issues that do occur. This can help businesses to maintain productivity and avoid the costs associated with IT downtime.
  5. Improved cybersecurity: Managed IT service providers offer a range of cybersecurity services to protect businesses from cyber threats. This includes regular security updates, vulnerability assessments, and threat detection and response.

Overall, it’s important to choose a managed IT services provider that understands your business needs and can provide the level of support and expertise you require.

ParkideTech is committed to providing the kind of managed IT service that your business needs in order to run efficiently. We are proactive, working around the clock to attend to all your networking needs before problems arise. Our dedicated, trained, and reliable staff make sure that your systems are always safe, accessible, and functioning.

We provide flexible rates on a monthly basis upon the needs of your business. Our intensive and intimate customer-centric model ensures that you receive everything you need without paying for anything you don’t. Contact ParksideTech today for a no-obligation money back quote from our experts.

Simplify your IT operations with our vendor management services. We handle all aspects of vendor relations, from negotiations and contract management to performance monitoring and issue resolution. By managing your technology vendors, we ensure you receive the best terms and services, allowing you to focus on your core business activities.

Prepare for the unexpected with our disaster recovery and business continuity planning services. We develop and implement comprehensive plans to ensure your business can quickly recover from disasters and continue operations with minimal downtime. Our solutions include regular testing, data backup, and recovery strategies, providing peace of mind that your business is resilient and prepared.

Stay compliant with industry regulations with our comprehensive compliance management services. We help businesses navigate complex regulatory landscapes, including HIPAA, GDPR, and PCI-DSS. Available to complete compliance audits, risk assessments, and policy development.

Safeguard your business with our advanced cybersecurity services, designed to protect against evolving threats. Our solutions include Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR), and proactive threat hunting. These services provide continuous monitoring, real-time threat detection, and swift incident response, ensuring your business is protected from sophisticated cyber-attacks.

Quarterly Security Training for employees

Enhance your business with our Virtual CIO services, providing expert guidance on aligning technology with your strategic goals. Our vCIOs work closely with your leadership team to develop a comprehensive IT roadmap, manage IT budgets, and oversee technology initiatives. With our vCIO services, you can ensure that your IT investments are strategic, cost-effective, and support your long-term business objectives.

Monthly meeting

  1. Incident and Problem Management: Discuss any incidents or recurring problems from the past month, including their resolution and any ongoing issues that need attention
  2. Security Updates: Review the current security posture, including updates on any security incidents, vulnerability assessments, and threat detection activities.
  3. Strategic Initiatives: Update on the progress of strategic IT initiatives and projects, such as digital transformation efforts, new technology implementations, or infrastructure upgrades​
  4. Budget Review: Examine the IT budget, including actual spending versus budgeted amounts. Discuss any variances and their implications.
  5. Business Goals: Align IT activities and projects with the overall business goals. Discuss how IT can support new business initiatives, improve efficiency, or create competitive advantages​
  6. Current Projects: Review the status of ongoing IT projects, including timelines, milestones, and any risks or issues that need to be addressed.