Teamwork and collaboration are fundamental in today’s work environments.

As COVID-19 cases continue to spread around the world, many small businesses are moving to remote work. Many of our customers have asked us to share the details of how we can enable remote work for your small business.

We have identified some of the top ways we are enabling remote work using Microsoft Teams and other Microsoft 365 Services. Every company, big or small, needs to define the priorities to enable productivity from anywhere across their organization’s workforce. We get that, and we want to help. Our team of experts and certified technicians have been here helping small businesses accomplish those needs and meet those priorities.

  1. User identity and access
    It all starts with managing identities. Whether it is one of your employees, a partner, or a supplier, every user who needs access to your network will receive a primary account synced to Azure Active Directory (Azure AD).
  2. Multi-factor authentication (MFA)
    MFA is one of the easiest and simplest ways to implement a secure connection to your network and prevent outside access. Our team of technicians can set up three different authentication methods: certificate-backed virtual and physical smart cards, Windows Hello for Business (with a PIN or biometric sign-in), and Azure Multi-factor Authentication.
  3. Productivity applications
    With the proper tools and systems in place, we are driving our helping our customers to work in the cloud. Microsoft 365 enables users to access resources and share files with Office apps across the web, mobile, and desktop, storing their content in the cloud. Outlook mobile, Microsoft Teams, and OneDrive are just a few of the apps our customers have installed on their office computers. These apps allow them to access their emails, calendars, and files within File Explorer on Windows, Finder on Mac, and Office apps on mobile devices. Our customer’s employees are now able to do a real-time collaboration with peers, commenting on documents in the cloud, which has proved extremely useful for a remote work environment.
  4. Meetings and collaboration
    Microsoft Teams has become the staple for our customers to chat daily, have meetings, calls, and collaboration. With the emergence of remote work, our customers have been able to stay productive because of the flexibility available with Microsoft Teams. Every meeting is now a Teams meeting, often with video. All meeting participants can record the meetings or access recordings of meetings they’ve missed and then listen in to the most relevant parts.
  5. Service monitoring
    Due to the recent events causing a high presence and need for remote work, service monitoring has proven to be crucial in making sure things are operating as they should always. Our team can carefully monitor your applications, networks, and performance to ensure things are going smoothly with minimal issues related to productivity.

Our message to our current customers, and even non-customers, use Microsoft Teams to the fullest. Microsoft has developed the Teams cloud-based app to be a virtual office. A business or employee can hold every call and meeting on Teams. You can use Teams to have simple conversations regarding a project or task rather than dozens of email chains and extensive back and forth. If you have a camera, turn it on! Give your co-workers the feeling of your presence even if it is a hundred miles away. Human interaction lets the others know you’re there too and understand the importance of working as a team, even remotely.

Helping a business get the things in place to work remotely is not an easy challenge. Being a business or employee doing that work remotely is an ongoing challenge. What our team is here to do is provide a simple, managed approach to make remote work life easier and less stressful.