Why Arizona Businesses Are Leaving Their Old IT Providers for ParksideTech

The same story we hear again and again

For years, many Arizona businesses have been stuck with IT providers that disappear when things go wrong.
Calls go unanswered. Tickets take days—or even weeks—to get resolved.
And somehow, they’re locked into long-term contracts for services they don’t even use.

At ParksideTech, we keep hearing this same story from new clients who finally decide to switch.
Here’s what they tell us—and what we do differently.

Problem: Unresponsive, Reactive IT Support

“We couldn’t get our IT company to pick up the phone. They’d remote in days later, and we’d be down in the meantime.”

Too many managed IT providers only react once something breaks.
By the time they respond, your employees are stuck, productivity suffers, and frustration builds.

The ParksideTech Difference:
We’re proactive. Our team monitors systems 24/7, catching issues before they cause downtime.
And when something urgent happens, you get a same-day response from a real Arizona technician—not a call center halfway across the country.

Problem: Locked-In, Long-Term Contracts

“They made us sign a three-year agreement and kept charging for stuff we didn’t use.”

Many IT companies lock clients into restrictive contracts that are hard to exit, even when service quality drops.

The ParksideTech Difference:
We earn your business every month.
Our Managed IT Services are month-to-month, with no long-term contracts.
You stay with us because you want to, not because you have to.

Problem: Paying for Services You Don’t Need

“We were paying for tools we didn’t even understand—backups, antivirus, security add-ons—half of which weren’t configured properly.”

A lot of MSPs push “one-size-fits-all” bundles just to increase their billing.
That means businesses end up paying for software and licenses that don’t match their needs.

The ParksideTech Difference:
We design your IT plan around your business.
You get the protection, performance, and compliance you actually need—nothing more.
That’s how we keep costs predictable, transparent, and fair.

The Outcome: Reliable, Local IT That Shows Up

“When something happens now, they’re here the same day. They know our setup, and they actually care about keeping us running.”

Our clients tell us switching to ParksideTech feels like having their own in-house IT team—without the overhead.
We show up, stay proactive, and treat every business like our own.

“They’re proactive, local, and honest. I wish we’d switched sooner.”
— New Client, Phoenix, AZ

Your business deserves IT support that actually supports you

If your current IT provider takes days to respond, locks you into contracts, or sells you things you don’t need—it’s time for a change.

Call (480) 757-8350 or visit parksidetech.com/managed-it-service-plans
to schedule your free IT Health Review today.